Ensuring success to higher quality, user-friendly and more effective services through the deployment of digital technologies.
We provide insights on how technology can increase the quality and user-friendliness of public services, help to save costs but also increase the accessibility to public services. This includes both policy advice on how to plan, execute, monitor, and assess online services and hands-on practical insights into the design and development of online services in both central and local governments.
We also develop enabling regulatory environment, re-engineer underlying administrative processes and set up supporting organisations.